Refund  Policy

Thank you for choosing iptvplayes.com for your IPTV services. We are committed to providing high quality streaming services and keeping our customers satisfied. In the event that you are not completely satisfied with your purchase, we offer the refund policy listed below.

Subscription cancellation and refund rights:
You have the right to cancel your subscription within 7 days of the first purchase for any reason. However, this refund policy does not apply if you have already used the Service extensively or have violated our Terms of Service.

Request a refund:
To request a refund, please contact our WhatsApp customer support team. In your refund request, include the details of your order, including the date of purchase and the email address associated with your account.

Right to reimbursement:
Monthly Subscription: If you have a monthly subscription, you are entitled to a refund within 7 days from the date of purchase.
Annual Subscription: If you have an annual subscription, you are entitled to a refund within 7 days of the purchase date.
Refund process:
Once we receive your refund request, we will review it and process the refund within 14 business days. The refund will be made using the same payment method you used when purchasing. You will not incur any additional fees for the refund.

Goods and services that are non-refundable:
Certain items or services are non-refundable including:

Subscription services that are widely used or have violated our Terms of Service.
Bespoke or personalized services.
Services already delivered and consumed.
If you have any questions or concerns about our refund policy, please contact our customer support team at
We are here to help you and solve any problems you encounter.

Please note that this refund policy is subject to change without notice. We encourage you to review this policy periodically to stay up to date.